We are striving to make your everyday experience ever better
Thank you for choosing Al Tayer Real Estate as your space!
We are constantly working to improve the quality of service and attention to detail to make your stay with us comfortable.
Our Online Portal Makes it all Easy
Al Tayer Real Estate Facillio Tenant Portal is a user-friendly digital platform for seamless communication, service requests, and property updates.
Elevating tenant experience with streamlined interactions and enhanced functionality for effortless living.
Portal Login
Electrical
+97450313145Plumber
+97450212134Maintenance
+97450626245HVAC (Heat and Air Conditioning) Repair
+97450626245
Frequently Asked Questions
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How do I report a maintenance issue in my commercial space?
If the maintenance issue is related to common area, please dial 04-4472420 for registering the complaint.
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Is there a designated point of contact for maintenance concerns?
04-4472420
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What is the procedure for major renovations or modifications to my commercial unit?
Please refer attached Ubora fit-out guideline.
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Can I schedule maintenance work during non-business hours?
Yes, subject to the approval of the Permit To Work (PTW) form.
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How are maintenance costs shared among commercial tenants?
Maintenance of the Tower is the landlord’s responsibility, and all costs are paid by landlord. Tenant’s internal office fit-out is under their scope and they pay for their direct costs related to their office space.
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Are there any upcoming changes or developments in the property that might affect my business?
Upcoming park at back of Ubora/ P2 renovation works etc.
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Can I sublet or share my commercial space with another business?
Sublease allowed subject to prior approval from Management.
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Is signage allowed, and are there guidelines for it?
Yes, they are allowed in common area, subject to approval from the management team.
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How are utility costs managed for commercial spaces?
In case Service charges ‘Inclusive’ Utilities (Chiller & DEWA) Landlord to pay. In case ‘Exclusive’ then tenant to pay based on the tax invoice shared with tenant for settlement.
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Are there common areas or amenities available for commercial tenants?
Common pantry, meeting room facilities at 1F, upcoming food court and retail at P2 Etc.
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What security measures are in place within the commercial property?
- Access control systems (speed gates) are available at building entrance that allows entry only to registered tenants and visitors.
- All common areas are covered with CCTV cameras.
- 24x7 security service available at facility.
- Car parking facility is controlled with gate barrier system and only authorised tenants can access. -
How can I access property management services for non-urgent matters?
Tenants can reach out vide email or call on mobile number/landline number mentioned in all our email communications.
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Are there specific rules or guidelines for waste disposal and recycling within the property?
All floor garbage rooms are provided with colour-coded bins for waste disposal and recycling.
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How are maintenance fees handled?
Maintenance is handled by our in house facilities team and its free of cost, however in case of damages done by tenant, then it would be charged to the tenant.
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How can I renew my lease agreement?
- Our renewals are done online. It’s a simple process where in once the renewal letter is sent to the tenant and rent is agreed by both parties, Contracts are sent via adobe for digital signature.
- The rental cheques then need to be given at our office. -
Are there any upcoming renovations or improvements planned for the property?
We always plan for renovations and improvements in order to benefit our tenants. As and when they come up we will notify accordingly through out announcements.
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Can I request a transfer to another unit within the same property?
Yes, absolutely. This can be done, however the new unit will be considered as a new lease and rental will be as per the new rentals for the unit.
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What is the procedure for terminating my lease early?
- Incase of contract termination, the landlord should be notified 60 days in advance.
- Incase of early termination , tenant needs to inform us. There will be a notice period of two months and two months penalty which will be levied.
- Once the email is sent across , we will send across the vacation notice which will have the procedure to vacate. -
Are pets allowed, and if so, what are the guidelines?
Our buildings are pet free and pets are strictly not allowed.
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How do I pay my rent, and what are the accepted payment methods?
At the moment, we only accept Cheques as a method to pay rent. We are working on other payment methods and will notify accordingly.
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Is parking available, and how does the allocation process work?
Yes, parking is available and allotted as per the unit rented. This will be alloted at the time of key handover.
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How can I contact the property management team for non-urgent matters?
You are welcome to contact us by email, Phone or by visiting us
We are extremely happy with the maintenance and quality of the building. The maintenance team has been very responsive and any maintenance request or concern we’ve had has been addressed promptly and efficiently.
The staff at every level has been very friendly and have attended to all our needs regarding building maintenance promptly.
Residential Tenant
